Wisconsin CNA State Exam Vocabulary Practice

What is meant by "Non-verbal communication"?

1. A

2. B

3. C

4. D

The correct answer is: D

Non-verbal communication refers to the transmission of messages or information without the use of spoken or written words. It encompasses various forms of communication, including body language, facial expressions, gestures, posture, eye contact, and even tone of voice. These non-verbal cues often convey emotions, attitudes, and reactions that words alone may not fully express. Understanding non-verbal communication is crucial, especially in fields like healthcare, where caregivers need to be attuned to patients' non-verbal signals to provide proper care and support. For instance, a patient may not verbally articulate their discomfort, but their body language—such as grimacing or withdrawing—can indicate distress. Recognizing and interpreting these cues enhance interpersonal interactions and help build trust and rapport between healthcare providers and patients. Therefore, effective non-verbal communication is a vital skill that supports overall communication effectiveness in various settings.